Salgado Aquatics - Beware

reeftx

Premium Member
Mods, if this is inappropriate please delete.

I have been receiving emails from Salgado with livestock listings and prices. I had purchased some livestock when they had a retail store in Plano and was happy with my purchases.

Long story, short. I placed an order 8/28 paying extra for UPS delivery (I live in DFW metroplex) and received a confirmation email the same day. To date, no livestock delivered and no communication. I have tried emails and voicemails to inquire about status. None have been returned.
 
Mods, if this is inappropriate please delete.

I have been receiving emails from Salgado with livestock listings and prices. I had purchased some livestock when they had a retail store in Plano and was happy with my purchases.

Long story, short. I placed an order 8/28 paying extra for UPS delivery (I live in DFW metroplex) and received a confirmation email the same day. To date, no livestock delivered and no communication. I have tried emails and voicemails to inquire about status. None have been returned.
I started getting them too about a week ago. Some good prices, though they usually had good prices. There was a club meeting at what I assumed was their new store location back in Jan/Feb time frame. I was surprised when the email stated you couldn't pickup your fish locally because they didn't have a store front. Not sure what is going on. I would love for a LFS to open locally that has good prices on fish. It seems a lot of them have gotten so expensive I can almost order them online cheaper even with shipping charges and get a better selection. Honestly my last several fish purchases have been from Petco. They had yellow belly blue tangs 2 weeks ago for $50, all the LFS seem to be close to $200 for them.
 
Salgado Aquatics (2023 Plano) and Salgado Exotics (Jan or Feb mtg, east side metroplex) are two different owners, unrelated except socially. I haven't kept up with either (or much of anything) given my mom's failing health. Took my mom to see surgeon last week, and October may finally be the brain surgery for shunt to relieve pressure. Hoping to be back in the swing of things sooner than later, on the other side of her healing from surgery.

@reeftx I can try and help get you in touch with whichever of the two unrelated Salgados if you are still waiting reply from them. PM me if you don't already have my cell number to reach me (work cell is the best way to reach me these days).
 
I apologize to for being away from the club. I have recently had to have another back surgery making it 3 in the past year plus my mother passed away in November so the only thing I know about Salgado is the closed their Plano store and moved to Wiley. So far as that this is all new to me. I will try reaching out to them next week. Keep us posted if there is change in your situation. Happy Reefing 🫶 And yes I also get their emails
 
For some reason, I was not receiving notifications of posts to this thread. I did hear back from Salgado in September, and after much back and forth they made it right. They claimed they were having email issues, but that in my mind does not excuse the lack of response to voicemails.
 
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