Here is a statement copied and pasted from their web site.
"The Source water first enters an Automatic Granular carbon filter that removes particulate matter down to 20 microns. The water then enters a second filter that is activated carbon. This filter removes chlorine, chloramines, solvents, lead, insecticides, gasses, and other harmful contaminants. This filter also works as a water softener without the use of salt by drawing hardness particles together and crystallizing them. The next step is a 5 micron filter that removes particles, sediment, and algae. The water is then sent to the Reverse Osmosis membrane where it is forced through a semi permeable .0002 micron membrane, allowing only pure water molecules to pass. Prior to final dispensing, the water travels through a 1 cubic foot post Carbon filter and then through a Stainless Steel Ultraviolet Sterilizer."
The smallest filter there water goes through is 5 microns, the RO and a final carbon filter.
My water goes through a .2 micron sediment, 5 micron carbon, .5 micron carbon and then an ultra pure RO membrane. This is far finer than what is stated above and my water comes out of my RO membrane at 1 PPM from a source water TDS of 520 PPM. Then it goes through the DI to get to 0 PPM TDS.