Did you read donnie's comment, the amount of bioball's in there would not likely cause your issue. If there were not enough, one would think there would be a reduction in the amount of fine bubbles created, your skimming performance would drop and you would then have to close off the gate valve(which raises the water level inside the skimmer) and skim wetter. You are able to skim dry and get very good production from your skimmer(something a lot of reefers wish they could do), but can't skim wetter. To skim wetter you will need to incresase the pressure inside the body of the skimmer, which is accomplished by raising the water level(close off the gate valve). You can't do that, so that point's at the input....the pump ain't performing or it ain't enough for your application. If it walk's like a duck..........
Cheers,