Radion XR30w LED fixture - programming

T

Tinyfish

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I recently got one of these units for one of my twin 58g tanks. I am not at all used to the programming aspect available with this unit.

I have my light set on a timing schedule and let the preselected program set all the colors. But there is a custom aspect available. I was wondering if there is a way to get some of the cloud cover or thunderstorm events to show up in a timed program?

I really like the color. This is my first and only LED.
 
Clicking on the nodes lets a person change them. 5 different colors are available as well as intensity. The thunderstorm is pretty cool. You can also add nodes.
 
I found out today that these fixtures are to be hung from the ceiling and NOT mounted in a canopy. Furthermore they are to be mounted 8 inches above the water line.

I had emailed EcoTech about my programming difficulties. The artificial program would not "hold" in there. Their tech person logged into my laptop through "logmein123.com" and then looked at my setup. I did not have the blue "artificial" indicator light on when I programmed the unit and then disabled the outside buttons. I unmounted the unit, selected Artificial, reprogrammed the unit and then remounted it. Tomorrow I will be able to tell if it worked or not.

The Tech person was very nice and knowledgeable. I am not the only one to have mounted the unit in a canopy.
 
You all probably know this if you have one of these lights but they totally redid the software that controls it. Plus they redid the software used for connecting it to the PC.

I had taken this down from my zoanthids and put over my sea grass tank. That tank is getting a makeover so maybe the light will get used properly.
 
What do you mean "redid"?

I purchased one of these lights over the weekend and the "out of box" experience has not been good. There is no real documentation, just a few videos scattered on the company web site. I've been able to do a few things but installing the software pretty much hosed my wireless mouse. I'd like to know more about what they "redid".

I've written to them but they will only say call us. Unfortunately, that means 9-5 east coast time. I'm at work and really can't talk or let them log into my PC.
 
I too was reluctant to call them but it is the only way since I needed the help. I don't like someone else on my computer but I watched them and when the session ends they can't get back in.

I hope you are able to call them at some point because it makes all the difference. I had put my fixture in the garage in a box because I was so disappointed before I called.
 
I really can't stay home from work to be able to let their support log in to my PC. That is just not practical. I'm becoming convince that this is a product intended for the commercial aquarium companies. They have people that can be trained by phone and use 9-5 telephone support. Hobbyist need written or network available documentation as well as support on weekends and in the evening. This looks like very well made hardware. I just may have gotten advice from the LFS based on their success and not on their customers success.

I did make some progress by leaving an email on their support account. I was able to stop the random beeping by turning off the manual controls. Here is what I received from the company:

Al,

Per your post on our forum, your Radions are not failing in anyway. The beeping you are experiencing is totally normal, and is caused when the buttons are being pressed. If your cause if you are not pressing the buttons they are simply being interfered with. The buttons on top are extremely sensitiveness, things like metal, dust or being in an enclosed canopy can cause your Radions to start beeping. To disable them, please follow these steps:
1. Ensure all Radions are powered on
2. Start the Connection Manager
3. Open EcoSmart Live
4. Connect one Radion via USB
5. Right click the Connection Manager
6. Select "All Radions"
7. Then select "Disbale Radion Buttons"
8. Finally select "Program All" in EcoSmart Live to save your changes
If you would like to discuss this with us further we are open from 9AM-5PM Eastern Standard time. 1-800-785-0338 Ext. 2.
 
The radion is a great light. If you need any help with programming it just PM me your number and I can walk you through it. It is super easy.
 
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